alan917
alan917
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You use the "Restore Disk" that the laptop told you to create when it was new, and keep safe just for moments like this. You did this, didn't you? If not you will have to take it to a repairer, pay what they charge and then deal with…
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If the computer is working erase your personal files then use the free Ccleaner to wipe the free space. If the computer is not working use the hammer on the disk.