Computer virus. Zoom downloader.?
Ugh I am so mad I'm ready to just smash my computer.
Ok so I have a virus called zoom downloader says it was downloaded on 1/26/13 which is odd since my computer wasn't used then. But anyway I cannot do anything really I've tried to do the system restore to a certain date it won't open. Tried to disable Internet won't open. It's just annoying please help me delete it.
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Set your computer to restart. As it is restarting press F8 several times. It will come to a screen that asks you how you want to proceed.
Select "safemode with networking"
When the computer boots fully it will look funny. It is 'safemode' so there are no bells and whistles so it is basic graphics.
Now get online (if you can) and download rkill, tdsskiller, malwarebytes...and an anti-virus program if you don't have one like AVG or Microsoft security essentials.
If you can't get online you'll need a flash drive and download all that stuff to the flash drive on a good computer.
run rkill first - this program is designed to stop processed from running. Make sure you write down what it has stopped. If it seems like it is doing nothing - just wait.
Then run tdsskiller.
Then malwarebytes.
Then your anti-virus programs.
Remember to write down any virus or adware that it tells you is a concern. You may need to google them too. These programs are all I ever needed to get virus' off.
If this doesn't work, set your computer to restart and then when that screen comes up - this time select 'repair or restore' and follow the instructions.