my astra gtc panoramic roof problem ?
i just bought my gtc ,, and it was fine untill it doesnt work any more i cant open or close any more its like its stucked or something ,,i went to the service and told me it cant be fixed and have to change something in it :S:s (still in waranty )
1)does any one faced that problem
2)should i get the car back ,, and get another one
3)or should i fix it ,,will it come back as before
Comments
Hi there,
The sliding roof on the GTC is very temperamental but if the car is still in warranty then take it to a vauxhall dealership and this should be repaired free of charge but if the dealer says its not covered due to its a trim item then dispute this by saying its mechanical, if this doesn't work and they refuse to carry out the work then ask for a case to be set up with vauxhall TAC, once a case has been set up you can call vauxhall TAC (0845-0902049) quoting the reference of the case number (i.e 1-12348763) + dealership code and telling them that your not satisfied and demand they authorize the work to be done at the dealer you had taken the car to.