Computer disc problems damaged computer?
Computer disc problems damaged computer?
Alright i have a hp laptop its fairly new by a couple of months.But something bad happened i had my laptop on my desk and a decorative figure fell hard ! onto my laptop keyboard right in the center.It was working but when i just shut it off.A disc error black screen of death comes on saying put cntrl atl del To go to main menu or something.It seems to be damaged.And when i press those buttons it does nothing but ask me again and again i think.I cant even get to windows anymore.All i can do it press enter and it gives me some bullshit choices of diagnostics.It then wants me to run diagnostics.Idk if this means the discs are damaged.Also the first time i turned it on it gave me a choice of system restore and i did to a earlier date but it was worthless cause its damaged anyway... how much would this cost and also if i pay someoen to retrieve my google chrome favorites and documents will this be a problem from damaged discs i just want to know the problem.
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Comments
your disc drive may be damanged considering where the keyboard was hit.. try restarting the computer and pressing f7 or f8 i for get wich 1 it is and just wipe the hole system out you dont need the favorites u can always do it again