Pentair MasterTemp 250 Natural Gas Pool Heater with red "Service System" LED lit. Help!?

I have a brand new MasterTemp 250 heater. Had everything hooked up and the unit has a red LED "sytem error" on. Called the pool company and they came to take a look. They recommended we replace our filter. Now with a new Pentair sand filter, new heater and a year old Pentair pump we still have the red LED "system error" button of doom lit. Any ideas/advice?

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