how do i fix my computer?

I accidently downloaded something and I cant figure out where it is to delete it. my internet keeps on wanting to shut down every time I want to use it. how do I fix this problem...

Comments

  • Sounds like a virus to me. But there is nothing to worry.

    Please try these few steps.

    First make sure your anti virus is up to date and running.

    And a full scan should do the magic.

    If the problem still exist. Uninstall your web browser and try install a different one. (Download from a different computer)

    hopefully that should work.

    Let me know.

    Good luck

  • Boot up in safe mode, then (with luck) you can go to control panel add/remove program and see what was last installed, uninstall that foreign software.

    Worse case scenario, it's probably a virus/worm that is in your c:\program files or c:\program files (x86) your computer needs to have anti-virus scan'd.

    Worst case scenario, format the hard drive and re-install the OS and then any other softwares.

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