disk recovery problem?
In my system restore option there are 2 boxes the top one is checked and I want the lower one. My mouse won't work & the Tab key doesn't either, how do I move to what I want. The option Im using will process the complete recovery system, and says wait we are opening windows,and then just freezes. what do I do next. Thanks
Update:my screen is black. Can't get anything to work or get on line
Comments
Hiya,
Have you tried booting up into safe mode, then commencing the System restore routine from there.
Hope this helps.
It sounds like your problem is beyond what "System Restore" can do.
If you can run anti-malware programs, then try that. (See reference below.)
If not, place your operating system cd in the drive and boot to it, then do a "Repair." (You may have to temporarily change the boot order in the bios.)