Job as a hostess at a restaurant..?
Is being a hostess difficult? What exactly do you have to do? I know you seat people, but how do you know what tables to seat them at and whatnot? Also, do you get a percentage of the tips? Okay, and last but not least... for the interview, what should I wear, have any tips or suggestions for me? Thank you!
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No need to worry. Your main duties of course are seating the customers as you stated. You will also need to make the customers feel welcome by opening the door for them as well as greet them with a smile. This is very important because you are the first person they will encounter in the entrance. Other duties may include cleaning the menus and rolling silverware. You will have a map of the restaurant as well as a seating chart. It is very important that you are organized so that you seat fairly for the servers. When you seat the customers you will refer to the chart and the section in that the customer is seated so that you will be fair to the servers and ensure that the server is not overwhelmed with tables resulting in poor service. You will ask how many guests are in their party and seat them accordingly. To avoid getting in trouble from the manager, never seat a two person party in a six seated table and vice versa. If there is a wait you will take the name of the party in the order of arrival so that no one gets mad because they were there first. As far as tip outs, it all depends on the restaurant if you get a percentage of tips, but in most cases you should receive a percentage. For the interview wear something conservative. Ironed pants and shirt or a modest dress. I do have a tip that I would like to warn you about. This tip is very awkward sometimes but some customers do not fit well in booths due to their size. It is very embarrassing when you take them to the table and they try to squeeze in between the table and booth. If you see a larger person entering I would automatically take them to a table with chairs, if they persist they want a booth just take them to it, of course do not make it obvious and never tell them they will not fit. It will avoid the embarrassment for yourself and the client. Trust me, you will see many people adjusting the table to fit. Last but not least, I always try to seat elderly and disabled people in the front so they do not have to walk to far. Good luck.
I work at a Roadhouse Grill as a hostess, and myself and the other hostesses get a share of the tips. And we need them! My salary is only $4.50/hour, same as the servers, yet we get much smaller tip shares. 2% of the tips income for the day is split up between the 3-6 hostesses that were on in that particular day. We aren't the most popular steakhouse, but we still stay fairly busy, especially on weekends. I don't get very much in tips though. I usually take home an average of $12-30 from the previous shift. If you are trying to decide between being a hostess or waitress, I would recommend being a hostess, especially if you are worried about people bitching at you. People complain a lot, but as a hostess, you can pass complaints on to the waiters and managers, because you are not expected to deal with things like that. At least not where I work. Of course people still complain to me, but it's my job to be helpful and friendly so I just keep a good attitude and guide them toward someone else. I don't have time to deal with that when I have guests to seat and tables to set up.
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Some places require servers to tip out the bussers, hostesses and bar. I used to serve at Outback, where the hostesses got a small hourly wage + a tip out, but that didn't amount to much! If you are old enough, you should be a server. You will make a lot more! Yeah, putting up with rude customers really sucks, but it's worth it. Try Macaroni Grill--you'll make lots of money there, and you don't get the ratio of rude people at nicer places. If you are just doing it for the summer, you can definetly deal! Good luck!
I've been at my restaurant for a few months, but i've just started being the hostess.
It takes some getting used to, i suppose.
First off, if your restaurant is like mine, and many others.. you'll make a seating plan before you start working.
So what that is, is you write the times down, and each reservation under what time they are coming in at
The name and how many people, and then the table you are going to sit them at.
Try to seat the tables evenly through out the different sections.
Some waiters will get annoyed if you seat to many, or not enough people in their section.
Also you'll have to write down, after you've assigned tables, how many free tables you have. So you know where to sit all the walk ins (people without reservations). It's fairly simple looking, but once in there, it can be chaotic ( mostly depending on how busy it is)
Some people won't like the table you want to wit them at, so you need to know what other tables you can seat them at
a free table, or a table that is assigned to another table, which you can switch later.
hope i helped!
good luck.
ps: i'd wear something sophisticated.
Casual but fancy, no jeans! If they don't have a uniform, they'll probably want to see how nice you can look without one.