serious windows xp problem help!?
ok so i have a computer upstairs in my house and its been working fine it runs on windows xp but a few weeks ago when i turned the computer on everything was fine until i got to the screen where you choose an account to log in to it is now a black screen with a message in a window
the message reads
winlogin.exe-bad image
the application or DLL
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-controls_6595b64144cct1dt_6.0.2600.2982_x-ww_ac5f9c03\comctl32.dll is not a valid windows image. please check this against your installation diskette
(and there is an ok option but when you click it the screen goes plain black)
how do i fix this??????
Comments
Before windows boots up, hit F8 to access the service menu.
Try the option labeled something like "Last known good configuration" and see if they fixes it.
In my expert opinion, it could be a couple of different things. Your hard drive could be going bad. Alot of times when drives go bad, they work less and less as they grow hotter. This would explain why you have to shut it off for a period of time. This could be the drive cooling down, only to work again for a little bit. The best way to test for this would be to pop a known-working hard drive into the computer, and install Windows on it. Hard drives are returnable at most retailers, so you can always buy one for troubleshooting. Secondly... Check your bios (usually by hitting the DEL key at boot), and look for a section called "PC Health" or the like. It should have the current tempuratures of your cpu and motherboard listed. Depending on the chip, you want to make sure the temps staying under 50-60 degress celsius, It is possible a fan has died somewhere, or the CPU heatsink has come loose from the chip. These things would cause intermittent problems as you are describing. If neither of these are a problem, then you most likely just have a component that went bad. There could be a short somewhere in your motherboard, etc. At this point - depending on the age of the machine and your level of hardware expertise; it might just be time for a new computer. Hope this was helpful!
when your computer is booting up, hold down the F8 key...when windows tries to start, you will get a screen that now shows..
start windows in safe mode,
start windows in last known good configuration,
start windows normally
and a few other options
Try the one where is says start windows with last known good configuration. NOW, windows SHOULD start properly.
When you close windows after that, and try to restart it, it should be fine. However, if not, you at least should be able to pick SOME option on the F8 screen to at least get into your system, do a backup of important information , and then after doing that, try to reload windows again. When trying to reinstall windows, try the repair option first.
get a really smart technician or try to change the wallapaper
dont bother the computer by downloading anything. the main thing you should do if you want to save your computer is to get a technician to check it out. it might not be a serious problem, but you cant solve it alone
well, you can use some help from pcaholic. com
plenty of computer guide for you!
free software available for you too
you need to boot from your software CD and run a "repair"