How do i refund a ebay item?

I bought a Cell phone cover atleast 1 and a half monthes ago and it still hasn't arrived, i contacted the seller and he said he shipped it, and so now I want a refund, how would i do that? (Step By Step Instructions would be very much appreciated )

Comments

  • Only the seller can refund your money back. First message the seller and tell them your item never arrived and you would like a full refund. If the seller agrees, they will send you a refund. If not, you can open a item not received claim through ebay. Then a decision will be made and if the seller is not able to provide proof or tracking that the item has been delivered to you, the case will be decided in your favor and you will get a full refund.

  • Go in your purchase history and beside the item where it says leave feedback click more options then click item not received click contact seller tell them you want a refund

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