Difficulty receiving sms messages from a contact in Ghana, Africa.?

I have problems receiving sms messages from my contact in Ghana Africa. I have two Nokia phones, a 1616 new and a 6288 about 5 years old. These worked well with sms messaging to and from Ghana up until 2 months ago (January 2012), then the sms problems started. The problem is not messaging TO Ghana but receiving replies to sms messages I have confirmed as having been received. My contact coincidentally lost her phone (unknown type) about 2 months ago and up until that time there were no problems. She replaced her phone with a Samsung Corby which I notice is 2G technology. After that time I've never been able to receive an sms from her despite the fact that voice communication is okay. Her phone supplier has tested her phone and confirms it as okay. Also, her provider is MTN Ghana. My provider is Vodafone Australia. I recently purchased a Samsung Galaxy Ace and still cannot receive sms messages from her. I've spoken at length with Vodafone technical support who are unable to help. . . . I just heard from another Vodafone technical guy who explained that the problem might be a lack of reciprocal texting arrangements between MTN and Vodafone which is preventing the (confirmed) sent messages from reaching me. . . . Does anyone know if this is true or perhaps has specific knowledge on this subject please because it will be greatly appreciated as a relationship saver. Thanks.

Update:

Thanks Francis. Normally our messages took only a few seconds because we were able to text back and forth like IM. Is it possible to set message validity to a very low level like less than 1 minute? I've never found a setting for this on any of my phones. My text receipts are also very low, say one per day so I really can't see message validity being the answer. I will however check to see that international voice and texting has been bought with the replacement phone.

Comments

  • Assuming every you told me is correct and you both have international texting bought and paid for the problem may be MESSAGE VALIDITY.

    The sender determine the length of time each SMS is valid for as they are sent to the message centre

    In your sms settings you, me all of us have "message validity" which is maybe set low eg 4 hours and can be changed to lower or higher time.

    Say if one of you friends has not changed it 4.01 later message is gone for good

    If another one of you friends has changed it to a week (maximum?)" then if you get back your phone before that week you WILL receive it

    It is down to what the SENDERS "message validity" is set to initially and if your phone is on also delay may be due to the sheer volume.

    People think that the SMS is instantaneous like IM it is not.

    2 people can send exactly the same text at exactly the same time to YOU, and only ONE gets through depending on what the senders message validity was set to and if that time has since passed and you did say they lost the phone.

    How do i fix it? your friend change the length of message validity to a higher value

    re my opening statement and YOUR last paragraph, sms worked before, only change lost phone

    and this

    "Please because it will be greatly appreciated as a relationship saver"

    Just put it down to a spin off

    ok then TA DAH!

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